Privacy Policy

Who this policy covers

This privacy policy describes how The Brain Dots ("we," "us," or "our") handles information collected through thebraindots.com (the "site"). It applies to visitors browsing the site and to anyone who submits information through a form on the site, such as the general contact form or a service-specific inquiry form. It does not describe how information is handled once a paid engagement begins, since those practices are set out in the specific agreement for that engagement and may involve additional systems (such as a client's own CRM or billing platform) outside this website.

Information we collect

When you submit a form on this site, we collect the information you provide directly: typically your name, email address, and message, and optionally your company name, website, phone number, and the service you're interested in. We do not ask for or intend to receive sensitive personal information — such as government identification numbers, health records, or financial account details — through the general inquiry form, and you should not include this kind of information in a form submission.

Standard technical information is also generated automatically as part of operating a website, such as server request logs used for security and reliability purposes. We may use aggregate, privacy-conscious analytics tools to understand overall site usage (such as which pages are visited) without identifying you personally through that data.

How we use information

Information submitted through a form is used to respond to your inquiry, evaluate whether and how we can help with your request, and, if an engagement begins, to support that engagement. We may also use your contact information to follow up about your specific inquiry. We do not use information submitted through this site for unrelated marketing purposes beyond what is reasonably related to your inquiry, and you can always request that we stop contacting you.

How information is stored

Form submissions are stored in a database used to operate this website, accessible only to authorized personnel who need it to respond to inquiries and manage engagements. Reasonable technical and organizational measures are used to protect this information, though no method of electronic storage or transmission can be guaranteed to be completely secure.

Sharing of information

We do not sell information submitted through this site to third parties. Information may be shared with service providers who help us operate the site or deliver an engagement (such as hosting or database providers), under confidentiality obligations appropriate to that relationship. We may disclose information if required to do so by law or in a good-faith belief that disclosure is necessary to comply with a legal obligation.

Cookies and similar technology

This site may use cookies or similar local storage mechanisms necessary for basic functionality. Where analytics or additional tracking technologies are used, they are intended to measure aggregate site usage rather than build an individual profile identifying you personally, and any such tools are implemented consistent with this policy.

Data retention

Information submitted through a form is retained for as long as reasonably necessary to respond to your inquiry and, if applicable, to support an ongoing or historical engagement, or as required by applicable record-keeping obligations. You may request that we delete information you've submitted, subject to any legal or contractual obligations that require it to be retained.

Your choices and rights

Depending on your location, you may have rights to access, correct, or request deletion of personal information we hold about you, or to object to certain uses of it. To make such a request, please reach out through the form on our Contact page and describe your request; we will respond as required by applicable law.

Children's privacy

This site and its services are directed at businesses and professionals, not children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "last reviewed" date at the top of this page reflects when it was most recently updated.

Contacting us about privacy

If you have questions about this policy or how your information has been handled, please reach out through the form on our Contact page and note that your message relates to a privacy question.